Returns & Exchanges

At Sounds True, we want you to feel as good as you look in our curated fashion collections. If you are not completely satisfied with your purchase, we offer a seamless return and exchange process within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Pack Your Items

    Place the unworn, unwashed garments with original tags attached into the original shipping mailer or a secure box.

  • 3.
    Attach the Label

    Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your package.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.