Returns & Exchanges
At Sounds True, we want you to feel as good as you look in our curated fashion collections. If you are not completely satisfied with your purchase, we offer a seamless return and exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Place the unworn, unwashed garments with original tags attached into the original shipping mailer or a secure box.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.